What does the warranty cover?
RSI Home Products, Inc. ("RSI") warrants its parts and products to be free of substantial defects in materials and workmanship from the original date of purchase under normal home use. This warranty is offered only to the original consumer purchaser and may not be transferred.
How long does the warranty last?
Coverage for all storage cabinets lasts for the life of the product.
What will RSI Home Products do under the warranty?
During the warranty period, RSI, at its option, will repair or replace any part of product that proves to have substantial defects in materials or workmanship, or RSI will provide an equivalent replacement product. In keeping with our policy of continuous product improvement, RSI reserves the right to change specifications in design and materials without notice and with no obligation to retrofit products we previously manufactured.
How does each State Law apply?
This warranty gives you specific legal rights, and you may also have have other rights that vary from state to state.
Are there any implied warranties?
RSI DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY, AND THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTIONS ON THE FACE HEREOF. TO THE EXTENT THAT SUCH DISCLAIMER IS NOT VALID UNDER APPLICABLE LAW, ANY IMPLIED WARRANTY SHALL BE COEXTENSIVE IN DURATION WITH THIS WARRANTY.
What are the limitations on printing?
Product shown in displays and/or printed materials may not be an exact match to new cabinetry you will receive. Depending on the age of a sample and the environment of the showroom, samples may show some degree of variation from new product. In addition, all doors, drawer fronts, trim or molding may not match exactly. It is not possible to exactly match our colors in printed materials. Therefore, you should view the actual samples when making your color selection.
What doesn't this warrany cover?
This warranty does not cover any problems or damage which result from improper transportation, improper installation, mishandling, misuse, abuse, neglect, abnormal use, commercial use, improper maintenance, non-RSI repairs, accidents, acts of God, such as hurricanes, fire, earthquakes or floods.
This warranty and any applicable implied warranties do not cover incidental or consequential damages arising from any defects in the product, such as labor charges for installation or removal of the product or any associated products. This warranty does not cover defects or damage caused by normal wear & tear, alterations, environmental conditions, humidity absorption, or mold. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
How to I obtain Warranty Service?
If you need replacement parts or would like to make a warranty claim, please contact our Customer Service Representatives via telephone, (888) 774-8062, or e-mail, CustServ@RSIHomeProducts.com. All warranty claims must include the model number of the product, copy of the original receipt and the nature of the problem. In addition, RSI may at its discretion require inspection of the installation site or authorize the prepaid return of the claimed defective part. Merchandise not pre-approved for return will not be accepted and the associated claim no accepted.
The product parts should be examined prior to installation. If upon inspection you find our product has a damaged or missing part, it may not be necessary to return the unit to the store of purchase. Please contact RSI Customer Service to obtain a replacement part.